A camera on a reel run from chamber to chamber, with the depth and the distance on screen, so a fault is described as a metre reading rather than as somewhere out the back. Surveys are recorded and the footage goes to you, which is what makes them worth having: you can show it to an insurer, a buyer, a landlord or the water company without anybody having to trust a description over the phone.

The recording goes to you along with what we found and where, at what distance from which chamber. That matters when somebody else has to act on it, whether that is an insurer, a solicitor on a house purchase or a contractor pricing a repair. A survey nobody can see is worth very little.
The overlay carries the metre reading and the depth as the camera travels, so a displaced joint is at six metres from the rear chamber at a known depth rather than roughly under the patio. If it has to be dug, that is the difference between one hole and three.
Buying a house with a history of drainage trouble, or an insurer asking for evidence before they will consider subsidence or an escape of water claim, both need a recorded survey rather than an opinion. We produce them in a form that stands up to somebody else reading it.
Every survey finishes with a plain answer: it is fine, it needs monitoring, it needs jetting, or it needs digging. We would rather tell you a drain is sound and take the survey fee than invent a repair, and quite a lot of surveys end exactly that way.
Everything the camera can reach: blockages and what caused them, cracks, displaced or open joints, root ingress, collapsed sections, bellies where the pipe has dropped and holds water, and connections that are not where anyone thought they were. It also shows the pipe material and diameter, which matters when a repair is being priced.
A domestic survey of a normal run is usually under an hour on site. Larger commercial systems with multiple runs and chambers take longer, and getting to the chambers can take as long as surveying them if they are under decking or a patio. We will give you a realistic time when you ring, not an optimistic one.
Yes, that is the point of it. You get the footage along with a plain explanation of what was found and where. If it is for an insurer, a mortgage lender or a solicitor, tell us at the time and we will make sure it is presented in a form they will accept.
It is worth it on any older property, on anything with mature trees near the run, and on anything where the seller mentions past drainage problems. A survey costs a fraction of a collapsed drain under a driveway, and it is far easier to have the conversation about who pays before you have exchanged rather than after.
We can put a camera in, but a run full of standing water and waste shows you very little. Normally we clear it first and then survey, which is also the useful order: the survey then shows the cause rather than the symptom. Both get done in the same visit.
Southampton and Romsey are home ground and the villages between and around them are a short run, so getting to a job is rarely the slow part. Emergency callouts run 24/7 across the whole patch.
Ring and we will tell you what it is likely to be before we set off.
Send a few details and we will come back with a price. If it is an emergency, ring instead and we will get to you quicker.